7ccc7 Privacy Policy

7ccc7 is committed to protecting the privacy and personal data of every player who uses our platform. We recognise that trust is the cornerstone of a responsible gaming experience, and that trust extends to the way we handle your personal information. This Policy has been written in clear, accessible English to ensure that players across Bangladesh fully understand their rights and our obligations.

This Policy applies to all personal data collected through the 7ccc7 website at 7ccc7.io, our mobile-optimised experience, and any communications between you and the 7ccc7 support team. It applies to players located anywhere in Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh divisions.

7ccc7 acts as the data controller in respect of your personal data. This means we determine the purposes for which your data is collected and the manner in which it is processed. We take this responsibility seriously and are committed to processing your data lawfully, fairly, and transparently at all times.

7ccc7 collects personal data across two broad categories: data you provide directly, and data we collect automatically as part of normal platform operation.

2.1 Data You Provide Directly

When you register a 7ccc7 account, interact with customer support, or complete identity verification, you may provide the following categories of personal data:

2.2 Data Collected Automatically

When you access 7ccc7, our systems automatically collect certain technical and behavioural data to ensure the platform functions correctly and to protect against fraud:

• Device Data: Device type, operating system version, browser type and version, screen resolution.
• Network Data: IP address, approximate geographic location (country and city level), internet service provider.
• Usage Data: Pages visited, time spent on each page, game sessions initiated, bets placed, deposit and withdrawal history, session start and end times (Bangladesh Standard Time, UTC+6).
• Cookie Data: Session identifiers, preference cookies, and aggregate analytics data. See Section 7 for full cookie details.
• Transaction Logs: A complete audit trail of all financial transactions conducted through your 7ccc7 account, including timestamps, amounts in BDT, and payment method references.

7ccc7 collects personal data through the following means:

3.1 Direct Collection

• Account Registration: When you complete the 7ccc7 registration form, you provide your name, contact details, date of birth, and preferred payment method.
• Identity Verification (KYC): When you submit identity documents to verify your account before processing a withdrawal, those documents are securely received and reviewed by our verification team.
• Deposits and Withdrawals: When you initiate a financial transaction via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment account reference is captured and recorded against your 7ccc7 account.
• Customer Support Interactions: When you contact us by email at [email protected] or through the in-platform support chat, the content of those communications is recorded for quality and compliance purposes.
• Marketing Opt-In Forms: If you choose to opt in to promotional communications, your contact details and opt-in timestamp are recorded.

3.2 Automated Collection

• Cookies and Local Storage: Our platform places cookies and uses local browser storage to maintain your session, remember your display preferences, and measure aggregate site performance. See Section 7 for full details.
• Server Logs: Our web servers automatically record access logs containing IP addresses, request timestamps, and HTTP status codes for every page request made to 7ccc7.io.
• Analytics Tools: 7ccc7 uses privacy-respecting analytics tools to understand aggregate player behaviour, such as the most-visited game categories and common navigation paths.

3.3 Data From Third Parties

• Payment Processors: When you make a deposit or withdrawal, our payment processing partners (including bKash, Nagad, and Rocket operators) may share transaction confirmation data with us to verify that funds have been received or dispatched correctly.
• Identity Verification Providers: Where 7ccc7 uses third-party identity verification services to authenticate documents submitted during KYC, those providers may return a verification result (pass / fail / refer) together with extracted identity fields.
• Fraud Prevention Services: 7ccc7 may receive risk signals from fraud prevention partners relating to IP addresses, device fingerprints, or payment instruments associated with known fraudulent activity.

7ccc7 processes your personal data only for specific, documented purposes. The following table outlines the primary purposes for which we process your data and the corresponding legal basis for each activity:

7ccc7 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the specific, limited circumstances described below.

5.1 Service Providers and Processors

7ccc7 engages trusted third-party service providers who process personal data on our behalf in order to deliver the 7ccc7 service. These providers are contractually bound to process your data only on our instruction and in accordance with this Policy. Categories of processors we engage include:

• Payment Processing Partners: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, and card payment processors, for the purpose of executing financial transactions.
• Identity Verification Providers: Third-party KYC services that assist with document authentication and age verification to satisfy the 7ccc7 21+ requirement.
• Game Software Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session identifiers and game-round data necessary to deliver their game content within the 7ccc7 environment.
• Cloud Infrastructure Providers: Hosting and data storage providers that operate the secure servers on which 7ccc7 data is stored.
• Fraud Prevention Services: Providers that analyse transaction and device data to detect and prevent fraudulent activity.

5.2 Legal and Regulatory Disclosure

7ccc7 may disclose your personal data to competent authorities, regulatory bodies, law enforcement agencies, or courts where we are legally required to do so — for example, in response to a valid court order, a regulatory investigation, or an anti-money laundering enquiry. In all such cases, 7ccc7 will disclose only the minimum data required to satisfy the legal obligation.

5.3 Business Transfers

In the event that 7ccc7 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. In any such circumstance, 7ccc7 will notify affected account holders and ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this Policy before any transfer takes place.

7ccc7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention schedule applies:

After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be attributed to any identifiable individual. Anonymised or aggregated data may be retained indefinitely for statistical analysis and platform improvement purposes, as it no longer constitutes personal data.

7ccc7 uses cookies and similar technologies (such as local storage and session storage) to make the platform function correctly and to improve your experience. This section explains what types of cookies we use and how you can manage your preferences.

7.1 Types of Cookies We Use

7.2 What We Do Not Use Cookies For

• 7ccc7 does not use third-party advertising cookies or tracking pixels.
• We do not use cookies to build individual behavioural profiles for sale to third parties.
• We do not use cross-site tracking technologies that follow you across other websites after you leave 7ccc7.io.

7.3 Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your 7ccc7 account and using core platform features. Disabling analytics or functional cookies will not affect your ability to play games or manage your account.

7ccc7 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our security approach includes the following:

8.1 Technical Measures

• 256-Bit SSL/TLS Encryption: All data transmitted between your browser or mobile device and 7ccc7 servers is encrypted using industry-standard TLS 1.3 protocols. This prevents interception of data in transit.
• Encrypted Data Storage: Sensitive data fields — including payment account references and identity document scans — are encrypted at rest using AES-256 encryption. Passwords are hashed using a modern, salted hashing algorithm and are never stored in plain text.
• Access Controls: Access to player personal data within 7ccc7's internal systems is restricted on a strict need-to-know basis. Staff access is logged and audited regularly. Administrative accounts require multi-factor authentication.
• Intrusion Detection: 7ccc7 operates continuous monitoring systems that detect and alert on unusual access patterns, potential brute-force attacks, and suspicious data access events.
• Regular Security Assessments: 7ccc7 undergoes periodic security assessments and vulnerability scanning to identify and remediate potential weaknesses before they can be exploited.

8.2 Organisational Measures

• All 7ccc7 staff with access to personal data receive privacy and data security training upon joining and on an annual basis thereafter.
• 7ccc7 maintains internal data protection policies and procedures that are reviewed and updated at least annually.
• Third-party service providers who process personal data on behalf of 7ccc7 are required to demonstrate adequate security standards before engagement and are bound by data processing agreements.
• In the event of a data breach that poses a risk to player rights and freedoms, 7ccc7 will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

As a 7ccc7 player, you hold a meaningful set of rights with respect to your personal data. 7ccc7 is committed to honouring these rights in a timely and transparent manner. The following rights are available to you:

9.1 Right of Access

You have the right to request a copy of all personal data that 7ccc7 holds about you. Upon receiving a valid access request, we will provide a structured summary of your data within 30 calendar days. This is commonly known as a Subject Access Request (SAR). There is no charge for making a reasonable access request.

9.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections — such as updating your contact phone number or email address — can be made directly through your 7ccc7 account settings. Corrections to identity data (name, date of birth, NID number) require supporting documentation and must be submitted to [email protected].

9.3 Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you believe the data has been processed unlawfully. Please note that 7ccc7 is required by law to retain certain categories of data — particularly financial transaction records and KYC documentation — for mandatory retention periods even after account closure, as described in Section 6. Erasure requests that conflict with these legal obligations will be fulfilled to the maximum extent possible within those constraints.

9.4 Right to Restriction of Processing

You have the right to request that 7ccc7 restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have disputed is being verified, or where you have objected to processing and a decision on that objection is pending.

9.5 Right to Data Portability

Where processing is based on your consent or on the performance of a contract, you have the right to receive a copy of your personal data in a structured, machine-readable format. This allows you to transmit your data to another service provider where technically feasible.

9.6 Right to Object

You have the right to object to the processing of your personal data where that processing is based on legitimate interests. If you raise an objection, 7ccc7 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.

9.7 Right to Withdraw Consent

Where processing is based on your consent — most notably for marketing communications — you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that took place before your withdrawal. You can withdraw marketing consent through your account settings or by contacting [email protected].

7ccc7 is an online gaming and sports betting platform intended exclusively for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data relating to any individual under the age of 21. The 7ccc7 registration process requires all applicants to confirm that they are aged 21 or older, and identity verification (KYC) is used to validate this declaration before any withdrawal is processed.

If 7ccc7 becomes aware that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to delete that data, close the associated account, and return any deposited funds in accordance with our Responsible Gaming policy. If you have reason to believe that a minor has registered a 7ccc7 account, please contact us immediately at [email protected] so that we can investigate and act swiftly.

The 7ccc7 platform may contain references to or integrations with third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While these providers deliver their content within the 7ccc7 environment, they operate under their own privacy practices and terms of service. 7ccc7 is not responsible for the privacy practices of any third-party game studios or software providers.

Similarly, payment methods such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard operate their own privacy policies governing the data you transmit when initiating a transaction through their respective services. When you use one of these payment methods to deposit or withdraw funds, you are also subject to that provider's privacy terms. 7ccc7 recommends that you review the privacy policies of any payment provider you use in conjunction with your 7ccc7 account.

7ccc7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made — meaning changes that significantly affect how your personal data is collected, used, or shared — we will notify registered account holders via their registered email address or through a prominent in-platform notification at least seven (7) days before the updated Policy takes effect.

Minor amendments — such as clarifications of existing practices, correction of typographical errors, or updates to contact details — may be published without advance notice. The effective date displayed at the top of this Policy and in the sidebar will be updated whenever any change is made, whether material or minor.

Your continued use of the 7ccc7 platform after the effective date of any amended Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with the changes, you should cease using the platform and may request account closure in accordance with the 7ccc7 Terms & Conditions. Prior versions of this Policy are available upon request by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7ccc7 handles your personal data, please contact us using the details below. All privacy-related communications should be in English to ensure accurate and efficient handling.

• Privacy Contact Email: [email protected]
• Subject Line for Privacy Requests: "Privacy Rights Request" or "Privacy Enquiry"
• Support Hours: 24 hours a day, 7 days a week, including all Bangladesh public holidays
• Acknowledgement Time: Within 5 business days of receiving your request
• Response Time: Within 30 calendar days for standard privacy rights requests
• Platform: 7ccc7.io
• Market Served: Bangladesh — all eight administrative divisions

7ccc7 is dedicated to handling all privacy enquiries with professionalism, transparency, and respect. We view data privacy not as a compliance burden but as an integral part of the trust relationship we maintain with every player across Bangladesh. Whether you are writing to us from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh, your privacy matters to us equally.